Shipping & Returns

Orders typically ship within 1 business day and arrive 1 to 5 days after shipping. Our fulfillment hours are Monday through Thursday from 8 a.m. to 5 p.m. ET and Friday from 8 a.m. to noon ET. Orders placed after noon ET on Friday will be processed the following Monday. Free shipping applies to fishing rod orders of $199 or more within the lower 48 states.

All sales are final. In limited cases, Catch The Fever may approve an exchange or return in writing for an unused, undamaged rod within 90 days of purchase. Please contact us before sending anything back. Once we receive the rod and confirm its condition, we will ship the replacement. The customer pays shipping both ways, and any return sent without written approval will be refused.

If your order did not arrive as it should have, contact us right away and we will work with you to resolve it. Warranty claims are handled separately. To file one, email support@catchthefever.com with your receipt, your order number or place of purchase, and photos of the issue.

Every CTF rod comes with a 1-year warranty against manufacturing defects, automatically. If we find your rod defective, we replace it free, including shipping. Register within 14 days of purchase and you also get our 2-Year Fever Protection Plan: the same rod at 50% off retail plus shipping if you break it by accident. Keep your receipt and file any claim within 7 days of the damage.

Need help? Our chat is available 24/7, and our team is available during the customer service hours listed on our Contact page.